SayPro Feedback Survey: Post-Event Assessment.

The SayPro Feedback Survey is designed to collect valuable insights from event organizers, performers, speakers, and attendees regarding the quality of technical support provided. The feedback helps identify strengths and areas for improvement, ensuring better technical execution in future events.

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📌 Purpose of the Feedback Survey

• Assess the effectiveness of technical support provided before, during, and after the event.
• Identify challenges faced and opportunities for improvement.
• Gather suggestions from stakeholders to enhance technical services.
• Ensure continuous improvement in SayPro Monthly Technical Support (SCDR-5).

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📋 Survey Format

The SayPro Feedback Survey will be conducted in two formats:

1. Online Survey (Google Forms, Typeform, or SayPro’s internal platform) – Sent via email or event app.
2. Printed Feedback Forms – Distributed at the event venue for immediate input.

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📝 SayPro Post-Event Feedback Survey Questions

🔹 Section 1: General Event Experience

1. What event did you attend/organize?
2. How satisfied were you with the overall technical support provided? (Rate from 1-5: 1 = Poor, 5 = Excellent)
3. What aspects of the technical support stood out as positive?

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🔹 Section 2: Pre-Event Technical Preparation

4. Was the technical team available and responsive during the planning phase? (Yes / No)
5. Were all requested equipment and technical setups prepared correctly? (Yes / No)
6. Did you encounter any pre-event setup challenges? (Yes / No – If Yes, please specify.)

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🔹 Section 3: Live Event Technical Support

7. How well did the technical team handle live event operations? (Rate from 1-5: 1 = Poor, 5 = Excellent)
8. Did you experience any technical issues during the event? (Yes / No – If Yes, what were they?)
9. How quickly were technical issues resolved? (Very Slow / Slow / Adequate / Fast / Very Fast)
10. Did the technical team communicate effectively and provide helpful solutions? (Yes / No)

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🔹 Section 4: Audio, Visual & Connectivity Quality

11. How would you rate the quality of:

• Sound system (microphones, speakers, audio clarity)? (1-5)
• Visuals (screens, projectors, LED displays)? (1-5)
• Lighting setup (stage visibility, ambiance)? (1-5)
• Internet & live streaming quality (if applicable)? (1-5)

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🔹 Section 5: Post-Event & Suggestions

12. Were you satisfied with the post-event equipment management and technical support? (Yes / No – If No, why?)
13. What improvements would you suggest for future SayPro events? (Open-ended response)
14. Would you recommend SayPro’s technical support services to others? (Yes / No – Why?)
15. Any additional comments or feedback? (Optional)

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📊 Data Collection & Action Plan

• All responses will be analyzed by SayPro’s technical support team.
• Common issues and recommendations will be reviewed in monthly support meetings.
• Actionable improvements will be implemented to enhance future events.
• Survey results will be shared with SayPro Festival Management Office & SayPro Development Royalty Program.

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SayPro Monthly Technical Support (January – SCDR-5)

As part of SayPro Monthly Technical Support (SCDR-5), the SayPro Festival Management Office provides structured assistance for event execution. Post-event surveys help refine technical services to ensure smooth and professional event experiences.

🔹 Key Services Covered

✅ Pre-Event Technical Planning & Setup
✅ Live Event Technical Monitoring & Troubleshooting
✅ Post-Event Review & Continuous Improvement

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By implementing the SayPro Feedback Survey, SayPro ensures that every event meets high technical standards and evolves based on real user experiences.

Would you like this survey integrated into an online form or an editable document for distribution?