Saypro List 100 KPIs commonly used in strategic nonprofit program evaluations.”

Certainly! Here’s a comprehensive list of 100 Key Performance Indicators (KPIs) commonly used in strategic nonprofit program evaluations, categorized by thematic areas relevant to organizations like SayPro—focused on youth development, training, employment, digital access, community outreach, and impact.

---

✅ SayPro – 100 KPIs for Strategic Nonprofit Program Evaluation

---

🎯 A. Program Reach & Participation

1. Number of beneficiaries served
2. Percentage of target population reached
3. Growth rate in participant enrollment
4. Number of new participants per month
5. Participant retention rate
6. Average attendance per session
7. Percentage of underserved populations reached
8. Number of returning participants
9. Cost per participant
10. Number of program locations active

---

📚 B. Training & Education

11. Number of training sessions conducted
12. Completion rate of training programs
13. Average test score improvement
14. Pre- and post-training assessment scores
15. Percentage of participants meeting learning outcomes
16. Training satisfaction score (survey)
17. Number of certified graduates
18. Percentage of training conducted on time
19. Number of trainers certified
20. Training dropout rate

---

💼 C. Employment & Livelihood Outcomes

21. Job placement rate within 3 months
22. Percentage of youth employed full-time
23. Number of job offers facilitated
24. Number of participants starting microenterprises
25. Average monthly income increase (post-program)
26. Employment retention at 6 months
27. Number of internships/apprenticeships secured
28. Employer satisfaction score
29. Percentage of self-employed graduates
30. Number of partnerships with employers

---

🧠 D. Skills Development & Capacity Building

31. Number of soft skills workshops delivered
32. Percentage of participants improving digital literacy
33. Confidence/self-efficacy score (post-program)
34. Number of life skills certificates issued
35. Volunteer hours logged per participant
36. Number of mentoring sessions held
37. Peer-to-peer training rate
38. Growth in entrepreneurial skills (self-reported)
39. Number of participants accessing skills resources
40. Percentage achieving at least 3 new competencies

---

🌐 E. Digital Engagement & Technology Access

41. Number of active e-learning users
42. Monthly platform login rate
43. Course/module completion rate (online)
44. Number of users accessing via mobile
45. Website/app uptime percentage
46. Digital satisfaction rating
47. Number of digital devices distributed
48. Percentage accessing services through digital means
49. User engagement time on platform
50. Percentage of participants with reliable internet access

---

📣 F. Community Outreach & Engagement

51. Number of community events hosted
52. Community attendance at events
53. Number of awareness campaigns conducted
54. Public engagement rate (social media/event RSVPs)
55. Satisfaction with community outreach efforts
56. Number of community partners engaged
57. Stakeholder feedback participation rate
58. Number of advocacy initiatives launched
59. Public visibility score (media mentions)
60. Community need identification rate

---

🤝 G. Partnerships & Stakeholder Relations

61. Number of active partnerships
62. Stakeholder meeting attendance rate
63. Satisfaction rating from partners
64. Frequency of stakeholder feedback received
65. Number of shared initiatives with other NGOs
66. Funding partner retention rate
67. Number of donor visits hosted
68. Partner engagement score
69. Average response time to stakeholder queries
70. Stakeholder contribution value (non-financial)

---

📈 H. Impact & Outcomes

71. Percentage achieving intended long-term outcomes
72. Beneficiary life quality improvement (self-reported)
73. Net Promoter Score (NPS)
74. Impact per dollar spent
75. Community transformation indicators (pre-post)
76. Graduation rate (program cycle)
77. Change in attitude/behavior (survey-based)
78. Reduction in unemployment rate (target group)
79. Social return on investment (SROI)
80. Beneficiary satisfaction rate

---

📊 I. Monitoring, Evaluation & Learning

81. Frequency of data collection
82. Data accuracy/validation rate
83. Evaluation reports submitted on time
84. Number of lessons learned documented
85. Adjustments made based on M&E findings
86. Frequency of learning review meetings
87. Percentage of staff trained in M&E
88. Integration of M&E into program cycle
89. Number of evaluation studies conducted
90. KPI review and update frequency

---

🛠️ J. Operational Efficiency & Administration

91. Report submission timeliness
92. Staff productivity rate
93. Cost efficiency ratio (admin vs program)
94. Staff training hours per quarter
95. Volunteer contribution (hours or value)
96. Program expense vs budget alignment
97. Number of program innovations introduced
98. Risk mitigation success rate
99. Donor reporting compliance rate
100. System uptime for management tools

---

🔁 Bonus Tips:

• Align KPIs with logical frameworks (logframes) and Theory of Change.
• Use disaggregated KPIs (e.g., by age, gender, location) for deeper insights.
• Combine quantitative and qualitative indicators for holistic impact measurement.

---

Would you like this list as a downloadable Excel or Google Sheet KPI Tracker Template?