Training content creators and administrators is essential to ensure they can effectively implement and manage short codes across SayPro’s website. Short codes empower users to add dynamic content, complex functions, and interactive elements easily, but to leverage their full potential, proper understanding and training are necessary. This training program will focus on educating content creators and administrators on how to use, troubleshoot, and optimize short codes to ensure a smooth and efficient workflow.
Training Goals:
Objective:
Ensure content creators and administrators are adequately trained in the use of short codes, including their implementation, customization, troubleshooting, and optimization. This will help maximize the functionality of short codes across the website, improve content quality, and ensure a smooth user experience.
1. Training Program Overview
The training program will be structured into different modules that cover the basics, advanced usage, and troubleshooting of short codes. The sessions will cater to the varying skill levels of content creators and administrators.
Training Modules:
Module 1: Introduction to Short Codes
Target Completion Time: 1 Hour
- Objective:
Provide an overview of what short codes are, how they work, and why they are important for content creation. - Content:
- What are short codes and how they simplify content management.
- Overview of basic short codes (e.g., , [team_member_profiles], [contact_form]).
- The benefits of using short codes for dynamic content and SEO.
- Example use cases across different types of pages (service pages, blog posts, landing pages).
Module 2: Implementing and Inserting Short Codes
Target Completion Time: 2 Hours
- Objective:
Teach content creators how to insert and implement short codes into pages and posts. - Content:
- How to insert short codes into posts and pages via the content editor (e.g., Gutenberg, Classic Editor).
- Using the “Insert Short Code” button and exploring available short codes in the content editor.
- Embedding short codes within different types of content (e.g., sliders, forms, dynamic galleries).
- Best practices for formatting and customizing short codes (e.g., attributes, parameters).
- Hands-on exercises for inserting basic short codes into sample pages or blog posts.
Module 3: Advanced Short Code Customization
Target Completion Time: 3 Hours
- Objective:
Train advanced users on how to customize short codes for more complex functions and brand-specific designs. - Content:
- Understanding custom attributes within short codes (e.g., setting specific parameters for galleries, sliders, and forms).
- Creating custom styles for short codes via CSS (e.g., modifying button color, adjusting image size in galleries).
- Working with custom short codes designed for unique features (e.g., [lead_capture_form], [pricing_table], [client_testimonials]).
- How to configure short codes for dynamic content (e.g., automatically pulling recent blog posts, user reviews, or team member profiles).
- Troubleshooting common issues with short code functionality.
- Hands-on customization exercises (e.g., adjusting a pricing table design or creating a dynamic testimonial carousel).
Module 4: Troubleshooting and Optimizing Short Codes
Target Completion Time: 2 Hours
- Objective:
Equip content creators and administrators with the skills needed to troubleshoot and optimize short codes for performance and usability. - Content:
- How to identify and resolve common issues (e.g., broken short codes, layout problems, missing content).
- Tools and methods for testing short code performance (e.g., browser testing, debugging tools).
- Optimizing short codes for speed (e.g., lazy loading, asynchronous loading of scripts).
- Performance monitoring and checking for cross-browser compatibility.
- Troubleshooting dynamic short codes (e.g., [recent_posts], [event_calendar]) when data is not pulling correctly.
- Hands-on troubleshooting exercises (e.g., fixing a gallery display issue, optimizing load time for a slider).
Module 5: Best Practices for Using Short Codes
Target Completion Time: 1 Hour
- Objective:
Share best practices for implementing and maintaining short codes to ensure consistency, readability, and performance across the website. - Content:
- Organizing and naming short codes for consistency (e.g., naming conventions for custom short codes).
- Avoiding overuse of short codes on a single page to ensure fast page load times.
- Keeping short codes updated to ensure compatibility with new WordPress versions and theme updates.
- Best practices for accessibility (e.g., ensuring forms are properly labeled, sliders are navigable with a keyboard).
- Ensuring that short codes are mobile-responsive and work seamlessly across all devices.
- Documenting short code usage for team collaboration and future reference.
Module 6: Evaluation and Certification
Target Completion Time: 1 Hour
- Objective:
Assess the knowledge gained by content creators and administrators through a final evaluation and certification process. - Content:
- A quiz or practical test covering short code functionality, customization, troubleshooting, and best practices.
- Evaluation of user competency in inserting and customizing short codes in different contexts (e.g., service pages, landing pages, blog posts).
- Issuance of certificates to participants who successfully complete the training program.
2. Training Sessions Timeline and Targets
The following schedule outlines the planned completion targets for the training program:
Training Module | Target Completion Date |
---|---|
Module 1: Introduction to Short Codes | Week 1 |
Module 2: Implementing and Inserting Short Codes | Week 1 |
Module 3: Advanced Short Code Customization | Week 2 |
Module 4: Troubleshooting and Optimizing Short Codes | Week 3 |
Module 5: Best Practices for Using Short Codes | Week 3 |
Module 6: Evaluation and Certification | Week 4 |
Target Training Completion:
- Content Creators:
- Total Training Duration: 6-8 hours spread across 2-3 weeks.
- Completion Target: Ensure at least 90% of content creators complete the full training program by the end of Week 4.
- Administrators:
- Total Training Duration: 6-8 hours spread across 2-3 weeks.
- Completion Target: Ensure all administrators (100%) complete the training within 4 weeks, with a focus on advanced features, troubleshooting, and optimization.
3. Training Delivery Methods
The training will be delivered through a combination of methods to ensure maximum engagement and knowledge retention:
- Live Webinars/Workshops:
Interactive, instructor-led sessions to provide hands-on demonstrations and allow for live Q&A. - Recorded Training Modules:
On-demand video modules for content creators and administrators to watch at their convenience. - Documentation and Guides:
Comprehensive training manuals and cheat sheets for reference, outlining short code syntax, parameters, and best practices. - Hands-on Exercises:
Practical exercises where content creators can apply what they’ve learned by inserting and customizing short codes in test environments.
4. Tracking Progress and Completion
- Completion Tracking:
Progress will be tracked through a learning management system (LMS) or manually via spreadsheets. Content creators and administrators will be marked as complete once they finish all modules, pass the quiz or practical test, and receive their certification. - Feedback and Evaluation:
After completing the training, participants will provide feedback on the training process to continuously improve the program. This will help ensure future training sessions are more effective and address any gaps in understanding.
5. Post-Training Support
- Ongoing Assistance:
After training, content creators and administrators will have access to a support channel (e.g., Slack, email) where they can ask questions and receive assistance on any short code-related issues. - Periodic Refreshers and Updates:
Regular refresher sessions or follow-up training on new short codes or updates to existing ones will be provided to ensure that everyone stays up to date.
Conclusion
By setting clear targets and providing comprehensive training, SayPro can ensure that content creators and administrators are well-equipped to use short codes effectively. The training will not only improve efficiency and content quality but also empower teams to optimize their use of dynamic content features, ensuring a seamless and engaging experience for website visitors.
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