SayPro User Feedback Survey Template

1. Template Overview

The SayPro User Feedback Survey Template is designed to gather insights from users regarding the category structure and ease of navigation on SayPro platforms. The survey helps identify areas for improvement and ensures that SayPro content is well-organized and user-friendly.

Purpose of the Survey:

✅ Assess the clarity and effectiveness of the category structure.
✅ Evaluate the ease of navigation for users.
✅ Identify potential improvements to enhance user experience.

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2. Survey Introduction (Example)

Subject: Help Us Improve Your Experience on SayPro!

Dear [User’s Name],

Thank you for being part of SayPro! We are always looking for ways to improve our platform. Your feedback on our category structure and navigation will help us create a better experience for you. This short survey will take less than 5 minutes to complete.

We appreciate your time and valuable input!

Click here to start the survey: [Insert Survey Link]

Best regards,
SayPro Team

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3. Survey Questions

A. General User Experience

1. On a scale of 1 to 5, how easy is it to navigate SayPro’s platform?
   • 1️⃣ Very Difficult
   • 2️⃣ Difficult
   • 3️⃣ Neutral
   • 4️⃣ Easy
   • 5️⃣ Very Easy
2. How frequently do you use SayPro’s platform?
   • Daily
   • Weekly
   • Monthly
   • Occasionally
   • First time using it

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B. Category Structure Feedback

3. Do you find the categories and subcategories clear and well-organized?
   • Yes, they are well-structured
   • Somewhat, but improvements are needed
   • No, they are confusing
4. Which category or subcategory do you think needs improvement? (Open-ended response)
5. Do you feel the number of categories is:
   • Too many (overwhelming)
   • Just right
   • Too few (not enough detail)

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C. Ease of Navigation

6. How easy is it to find the content you are looking for?
   • Very easy
   • Somewhat easy
   • Neutral
   • Somewhat difficult
   • Very difficult
7. What challenges have you faced while searching for content? (Open-ended response)
8. What improvements would make navigation easier for you? (Multiple choice, select all that apply)
   • Better category labels
   • A search function with filters
   • A more simplified layout
   • More visual navigation (icons, images)
   • Other: (Open-ended response)

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D. Overall Satisfaction & Suggestions

9. On a scale of 1 to 5, how satisfied are you with SayPro’s current category and navigation structure?
   • 1️⃣ Not Satisfied
   • 2️⃣ Somewhat Satisfied
   • 3️⃣ Neutral
   • 4️⃣ Satisfied
   • 5️⃣ Very Satisfied
10. Any additional comments or suggestions? (Open-ended response)

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4. Closing Message

Thank you for your feedback! Your insights will help us improve SayPro’s platform. Stay tuned for updates based on your valuable input.

Would you like to participate in future feedback sessions?

• Yes, please contact me
• No, I’m not interested

[Submit Response]

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5. Implementation Tips

✅ Use Google Forms, Typeform, or SurveyMonkey to create the survey easily.
✅ Make the survey mobile-friendly for better accessibility.
✅ Keep it short and simple (5-10 minutes max).
✅ Offer an incentive (e.g., exclusive content or early access to new features).

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Final Notes

The SayPro User Feedback Survey Template ensures that users have a voice in shaping the platform’s category structure and navigation. By analyzing responses, SayPro can make data-driven improvements, leading to a more user-friendly experience.